Privacy Policy

Privacy Policy Ultiem Airsoft

Version: 1.10

Date: August 19, 2026

At Ultiem Airsoft, located at Dijkwacht 76, 2353EK Leiderdorp, we highly value the protection of your personal data. We process your data in accordance with the General Data Protection Regulation (GDPR) and other relevant legislation. This privacy policy provides detailed information on how we handle your data.

Contents

Contact Information
Applicability
Personal Data We Process
Legal Bases for Processing
Purposes of Processing
Retention Periods
Sharing Data with Third Parties
Cookies, Tracking, and Analytics
Data Security
Your Rights
Complaint Procedure
International Data Transfers
Automated Decision-Making and Profiling
Changes to this Privacy Policy
Questions or Comments

1. Contact Information
Data Controller:
Name: Ultiem Airsoft
Address: Dijkwacht 76, 2353EK Leiderdorp
Email: info@ultiem-airsoft.nl
Chamber of Commerce Number: 96146109
Website: https://www.ultiem-airsoft.nl

2. Applicability
This privacy policy applies to:

Visitors of our website
Customers placing orders
Persons contacting us via contact forms, email, or phone
Recipients of our newsletter

3. Personal Data We Process
We collect and process the following categories of personal data:

General Data:

First and last name
Address (street, number, postal code, city)
Phone number
Email address

Technical Data:

IP address
Browser and device information
Language preference
Data about your activities on our website

Financial Data:

Payment information (e.g., IBAN, payment methods)
Invoice details

Marketing Data:

Data for personalized offers
Information on preferences and interests (if explicitly provided)

We do not process special categories of personal data unless explicitly necessary and legally permitted.

4. Legal Bases for Processing
We process your data based on the following legal grounds:

Performance of a contract (e.g., processing orders)
Legal obligation (e.g., tax laws)
Legitimate interest (e.g., improving our services)
Consent (e.g., sending marketing emails, if explicitly given)

5. Purposes of Processing
We process personal data for the following purposes:

Service Delivery:

Handling orders
Shipping products or services
Customer service

Legal Obligations:

Administrative requirements (e.g., invoicing)
Compliance with tax laws

Marketing and Communication:

Sending newsletters and offers (with consent)
Personalized advertisements and recommendations

Analysis and Improvement:

Analyzing website usage (using cookies)
Optimizing our products and services

Fraud Prevention and Security:

Identifying and preventing misuse

6. Retention Periods
We retain personal data no longer than necessary:

Order and invoice data: 7 years (statutory fiscal requirement)
Account data: Up to 2 years after last activity
Marketing data: Until consent is withdrawn
Technical data: Maximum 1 year after website visit

After the retention period, data is securely deleted or anonymized.

7. Sharing Data with Third Parties
We only share personal data with third parties when necessary.

Recipients include:

Logistic partners (e.g., delivery)
Payment service providers (e.g., transactions)
IT service providers (e.g., website hosting)
Government authorities (if legally required)

We sign data processing agreements with external parties to ensure your privacy is protected.

8. Cookies, Tracking, and Analytics
We use cookies and similar technologies.

Types of cookies:

Functional: Necessary for website operation
Analytical: For website usage statistics
Marketing: For personalized advertisements

On your first visit, we request consent for non-functional cookies. You can manage cookies via your browser settings or our cookie settings page.

More information can be found in our cookie policy.

9. Data Security
We take appropriate measures to protect personal data from loss, misuse, and unauthorized access, including:

SSL certificates
Data encryption
Regular security updates
Restricted access to authorized personnel only

10. Your Rights
Under the GDPR, you have the following rights:

Right of access: Request the data we hold about you
Right to rectification: Correct inaccurate data
Right to erasure: Request deletion of your data
Right to restriction: Limit processing of your data
Right to object: Object to certain processing
Right to data portability: Receive your data in a standard format

To exercise your rights, contact us at info@ultiem-airsoft.nl. We respond within 5 business days.

11. Complaint Procedure
If you are dissatisfied with how we process your data, contact info@ultiem-airsoft.nl. You may also file a complaint with the Dutch Data Protection Authority.

12. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses.

13. Automated Decision-Making and Profiling
We do not make decisions based solely on automated processing without human intervention that significantly affects individuals.

14. Changes to this Privacy Policy
We reserve the right to modify this privacy policy. Please check our website regularly for the latest version.
Last updated: 12-01-2025

15. Questions or Comments
For questions, comments, or requests, contact us at:
Email: info@ultiem-airsoft.nl
Mail: Ultiem Airsoft, Dijkwacht 76, 2353EK Leiderdorp